Contact
Sales, support, licensing, and refunds — one address, real humans.
[email protected]
We aim to reply within 2 business days (KST, UTC+9).
Sales & volume licensing
Multiple AWS accounts, PoC licenses, or enterprise agreements — email us with "Sales" in the subject line.
Support
Include your Splunk version, add-on version, and (if applicable) your Paddle order number. Never send us your AWS secret keys or HEC tokens.
Business information
| Business name | Inno Software (sole proprietorship) |
|---|---|
| Registered in | Republic of Korea |
| Business Registration No. | 311-28-01714 |
| [email protected] | |
| Payments | Processed by Paddle.com (merchant of record) |