Contact
Sales, support, licensing, and refunds — one address, real humans.
[email protected]
We aim to reply within 2 business days (KST, UTC+9).
Sales & volume licensing
Several deployments, a bundle across our apps, a purchase order, or a partner and reseller arrangement — email us with "Sales" in the subject line.
Evaluating before you buy
Tell us a little about your environment and we will issue an evaluation licence. We would rather you prove it works on your own data than find out afterwards that it doesn't fit.
Support
Include the app name and version, your Splunk version, and your order number if you have one. Never send us HEC tokens, admin passwords, or model API keys.
Per-product pages
Licensing questions, refunds and terms are specific to each app:
- Inno Observability — terms · refunds · privacy
- Inno Dashboard Studio — terms · refunds · privacy
- Inno AI Chat — in development
- Inno Streaming Add-on for AWS S3 — terms · refunds · privacy
Business information
| Business name | Inno Software (sole proprietorship) |
|---|---|
| Registered in | Republic of Korea |
| Business Registration No. | 311-28-01714 |
| [email protected] | |
| Payments | Processed by Paddle.com (merchant of record) |